Course Name: Organization Change and Development
Course Code: MGHR2318
T+P+P: 2+0+2
Organization Change and Development
Teacher
Umakanta Nayak
Category
Elective Course
Course Attendees
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Course Rationale:
The course is designed to prepare students as potential change agents and organization development professionals. The purpose of this course is to plan and implement changes at the individual, group and organizational level.
Course Objectives:
- To provide knowledge on the theories and models of changes
- To develop skills on organizational analysis trough different diagnostic approaches
- To impart knowledge on the interventions and intervention process for development of organizations
Course Outcomes:
After completion of the course students will be able to
CO1: Apply the diagnostic models to determine the change requirements
CO2: Develop intervention strategies
CO3: Implement and lead the changing process
Course Content:
Module: I Change Models
Conceptual Analysis of Change, Prototypical Theories of Change (Life cycle, Teleological, dialectical, evolutionary, ‘E’& ‘O’); Organizational Change, Forces and Models of Organizational Change (Lewin’s change model, Planning model, Action research model, Integrative model).
Module: II Diagnosis
Organizational Development Process: Entering and contracting; Diagnosing organizations, groups and jobs; Analysis of diagnostic information; Feedback, Designing Intervention
Module: III Interventions
OD Interventions: Types- Human Process, Techno-structural, Human Resource Management Intervention, Strategic Change Interventions
Module: IV Leading Change
Leading and managing change: Role of change of Agent, creating readiness to change and strategies to overcome resistance, transition management and sustaining transformational change.
Text Books :
- Management of Organizational Change-K. Harigopal, Response Books
- Organization Development and Change- T. G. Cummings & C.G. Worli, Cengage Learning
Reference Books:
- Organisation Design and Development -Dr. Bhupen Srivastava
- Managing Organizational Change -V. Nilakant& S. Ramanarayan
- Change Management -Robert A. Paton & James McCalman
- Organization Effectiveness and Change -A.S.Sudan& Naveen Kumar
- Organization Development Wendwell-L. French & Cecil H.Bell Jr
- Leading change-John P.Kotter.
Projects
- Select an Organization (Preferably engaged in Summer Internship or GT entity), Make a list of signinificant changes in that organization during last five years. Identify the forces that trigger changes in the organization. Analyse the effect of changes.
- Diagnose the problems faced by the organization now.
- Propose the interventions to be carried out in the organization.
Session Plan
Session-1
Discussion on Syllabus, evaluation Pattern, projects, references, session plan
Session: 2
Understanding Organization: Nature & Characteristics, Approaches to analyse Organization, 7s Model
https://www.youtube.com/watch?v=uHL-l_Iz_sA
Levitt’s Model
https://www.youtube.com/watch?v=u5MevXbAjSo
https://www.youtube.com/watch?v=xYvaKofs91w
7s model
Session: 3
Conceptual Analysis of Change: Triggers and processes of Changes, Focus of Change
https://www.youtube.com/watch?v=9fGsd2-8S9I&t=103s
Session: 4-5
Theoretical Perspectives of Change: Life cycle theory, Teleological theory, Dialectical theory, Evolutionary theory, Theory ‘E’ and Theory ‘O’
https://www.youtube.com/watch?v=0a-LJV9Prhs
Session: 6-7
Models of Organizational Change: Lewin’s change model, Planning model, Action research model, Integrative model
https://www.youtube.com/watch?v=kerDFvln7hU
Session- 8
Introduction to Organizational Development: Concept, organizational development process, Entering and Contracting
https://www.youtube.com/watch?v=VDduIzjAjWE
https://www.youtube.com/watch?v=bvOkY2dMRhA
Session-9
Diagnosing Organizations: Open system model, Group level, individual level, Weisbord’s model
https://www.youtube.com/watch?v=NmI-iPqaIC4
https://www.youtube.com/watch?v=4K2LmTYXi7E
https://www.youtube.com/watch?v=aqkVW6LBsDw
Session-10
Collecting, Analysing and Feedback on Diagnostic Information: Methods for collection, Techniques for Analysis, Determining Content, Feedback Process
Session: 11-12
OD Intervantions-1 (Human Process Intervention): Team building, Process consultation, Third party interventions, Organizational Mirror & Partnering, Confrontation Meeting, Intergroup relations intervention, Grid OD
Session: 13-14
OD Intervantions-2 (Human Resource Management Intervention): Goal setting, Performance Appraisal, Reward System, Coaching & Mentoring, Career Planning and Development
Session: 15-16
Techno-structural and Strategic Change intervention: Digital transformation case studies, Modern organization structures
Session: 17
Managing Change: Role of change of Agent, Transformation Planning, Managing Transition, Creating the support system, Kotter’s 8 stage process for managing organizational Change
Session: 18
Resistance to change and ways to overcome it: Types and levels of resistance, Strategies to overcome resistance
Session: 19
Strategic leverages to Change: Organizational Restructuring, Reorganizing work activities, Process Oriented Strategies, Competitor and customer oriented strategies
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