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PERFORMANCE MANAGEMENT

PERFORMANCE MANAGEMENT

Teacher

Dr.Swetalina Mishra

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Course Name: PERFORMANCE MANAGEMENT

Course Code:MGHR2317

Course Credit: 2-0-2

Department: MBA

COURSE OBJECTIVE:

  • To develop and deploy performance management methods for supporting a strong management team that openly communicates with its employees
  • To explore the area of performance management, a strategic and integrated process that delivers sustained success to organizations by improving the performance of people
  • To provide the students with a firm grasp of the building blocks of performance management and measuring techniques and looks to provide a strong platform to the students for designing performance feedback, development of individuals to be upskilled professionally.

Course Outcomes:

  • CO1: Understand the fundamentals of Performance Management concept, process and objectives.CO2: Develop an understanding of why and how the performance of employees to be evaluated and rewarded.

    CO3: Learn various methods and tool used for managing / appraising performance of employees and Design job-related performance standards and performance indicators that reflect the employees’ range of responsibilities.

     
    COS COURSE OUTCOMES MAPPING COS WITH POS (High-3; Medium-2; Low-1)
    CO1 Understand the fundamentals of Performance Management concept, process and objectives. PO1(3), PO4(2), PO9(3)
    CO2 Develop an understanding of why and how the performance of employees to be evaluated and rewarded. PO1(3), PO2(3)
    CO3 Learn various methods and tool used for managing / appraising performance of employees and

    Design job-related performance standards and performance indicators that reflect the employees’ range of responsibilities.

    		 PO1(3), PO2(3), PO3(2)
COURSE CONTENTS:

Module: I Performance Management Process

Performance Management Process:  Contrasting performance management with performance appraisals. Strategic performance management system (PMS). Concepts and theoretical understanding of managing performance.

 Module: II Performance Management Administration

Contemporary Methods of Performance Appraisal: Concepts of Self- appraisal. Contemporary Performance Evaluations such as Behavioural Anchored Rating Scales, 360 degree appraisal, MBO, Assessment Center, Score Cards. Issues in PAS - measurement and accuracy.

 Module:  III Performance Appraisal

Performance Management: Aims and role pf PM system, Characteristics of ideal PMS, Performance Analysis. Performance Management Process. Performance Counselling and Review Discussion. System implementation: Defining performance and choosing a measurement approach, improving quality of performance ratings (Dealing with rating errors). implementing a performance management system.

Module: IV

Managing Team and Organisational Performance. Potential and Organisational Performance Appraisal. Developing Skills to appraise individuals and teams. Linking Individual and Organisational Performance.

Session Plan

Session 1: Introduction to Performance management

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Dr.Swetalina Mishra

Assistant Professor
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